Help Center
KYC and Security Matters
Identity Verification
Common Reasons and Solutions for KYC Verification Failures
How to Complete Individual Identity Verification (KYC)
FAQ — KYB (Know Your Business)
FAQ — Individual KYC
Benefits of Different Verification (KYC) Levels
Google Authenticator
How to Transfer Your Google Authenticator Code to Your New Phone
Troubleshooting: Google Authenticator "Invalid Code" Error
How to Recover Your Google Authenticator Code
How to Disable Your Google Authenticator
How to Turn Off Account Synchronization of Google Authenticator
How to Bind Your Account’s 2FA via Google Authenticator
Email & SMS
How to Update Your Registered Email Address
How to Change/Bind Your Mobile Number
Troubleshooting: Unable to Receive SMS Verification Code
Troubleshooting: Unable to Receive Email Verification Code
Additional Safety Features
How to Set Up and Manage Passkey on Bybit Indonesia
How to Identify Phishing Threats and Avoid Common Scams
How to Enhance the Security of Your Account
How to Set Up and Disable Your Fund Password
Troubleshooting: Unable to Use Yubikey Authentication
How to Complete Enhanced Due Diligence (EDD) Verification
FAQ — Enhanced Due Diligence (EDD) Verification
Tax-Related Information
FAQ — Tax Report
FAQ — CFX Fee and Tax Fee on Bybit Indonesia
How to Submit Tax Information